Agent Tracy Irvin has made a career of working with criminals, but she says to never judge a book by its cover. "Criminals come from all walks of life. Rich or poor, smart or unintelligent. Never assume what a person is like by just looking at them." Within a year of becoming a parole agent, Agent Tracy Irvin made a strong impression with both fellow agents and parolees by volunteering to take some of the toughest cases in some of the roughest neighborhoods. Shortly after that Tracy accepted the new challenge of working exclusively with male sex offenders. The sex offenders try to push the limits with her since she’s a female, but Agent Irvin is all business when it comes to parole.